Last updated: February 12, 2026
This Privacy Policy describes how Pitchly Creative (“Pitchly,” “we,” “us,” or “our”) collects, uses, stores, and discloses information in connection with the Pitchly Creative website and its digital products (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies solely to information collected through the Services.
It does not apply to information collected offline or through third-party websites, platforms, or services that may be linked to or integrated with the Services.
2. Information Collected
We collect information to provide you with a better experience and deliver our services effectively.
This may include:
2.1. Information You Provide
We may collect limited personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Billing address
- Payment details (processed securely by our payment provider; we never store full credit card data)
Pitchly Creative does not require users to submit sensitive personal information in order to access most products.
2.2. Automatically Collected Information
We may automatically collect certain technical or usage information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and actions taken on our site (via analytics tools)
This information is collected for operational, security, and performance purposes only.
2.3 Cookies and Tracking
We use cookies to:
- Remember your preferences and cart items
- Improve website performance
- Analyze traffic through tools like Google Analytics
You can disable cookies in your browser settings, but some features may not work properly without them.
3. Information Not Collected
Pitchly Creative does not intentionally collect:
- Sensitive personal data
- Financial account credentials
- Background data
- Data entered into downloaded templates or offline tools
Most digital products operate locally and are not connected to our servers after delivery.
4. How We Use Your Information
Information collected is used solely to:
- Deliver digital products and services
- Process transactions through authorized third-party providers
- Respond to inquiries or provide customer support
- Improve our products and user experience
- Manage your account and preferences
- Comply with legal and tax requirements
Pitchly Creative does not sell, rent, or trade personal information for advertising or marketing purposes.
We may also send newsletters and creative tips if you’ve subscribed. You can unsubscribe at any time via the link in our emails.
5. Third-Party Services
We do not sell or rent your personal data.
We rely on third-party providers necessary to run our operations, such as:
- Payment processors
- Hosting platforms
- Email service providers (for newsletters and notifications)
- Analytics platforms (for performance insights)
These providers operate independently and are governed by their own privacy policies. Pitchly Creative is not responsible for the privacy practices or content of third-party services.
6. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill its operational purpose, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
To exercise these rights, contact us at hello@creative.pitchlyhub.com.
8. Account Deletion
Customers may request account deletion at any time by contacting us through the Delete Account page or by email.
Upon verification, account login credentials and associated personal data will be permanently removed. Certain records, such as completed transactions, may be retained as required for legal, accounting, or fraud prevention purposes.
Deletion requests are processed manually and may take up to 7 business days.
9. Policy Updates
Pitchly Creative reserves the right to modify this Privacy Policy at any time to reflect changes in our business or legal requirements.
The revised version will always be available on this page, with an updated “last modified” date.
Continued use of the Services after changes are posted constitutes acceptance of the updated policy.
10. Contact
Questions regarding this Privacy Policy may be submitted through the contact page or at:
📧 hello@creative.pitchlyhub.com